FAQ

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Click on the Profile Icon on the banner, fill out the required information, and you’re all set to receive shopping benefits!

No, you can check out as a guest. However, creating an account allows you to track orders, get access to our exclusive rewards program, and save your information for future purchases.

Orders over $50 come with FREE shipping. We offer standard and priority shipping options. Shipping costs and delivery times depend on your location. You can learn about shipping times on our product pages.

After your order ships, you’ll receive a confirmation email with a tracking number. Use this number on our website (Track Your Order tab) to view your shipment.

Yes, we ship to 30+ select countries. Please check our shipping policy for a full list of destinations.

We accept returns within 30 days of purchase, provided items are in their original condition. Visit our Returns page for detailed instructions.

To start a return or exchange, contact our customer service team or visit our Returns page for step-by-step guidance.

Return shipping costs are not covered, but we provide a prepaid label for exchanges.

Yes, we stand behind our products and offer warranties on most items. Check specific product details for warranty information.

Contact our customer service team as soon as possible for assistance with any order issues.

Click on the "Forgot Password?" link on the login page and follow the instructions to reset your password.

Yes, you can update your account information, including your address and payment details, in the "Account Details" section.

Orders are typically processed within 1-3 business days. With priority fulfillment, only 1 day guaranteed! You’ll receive a confirmation email once your order has shipped.

If you receive a damaged or defective item, please visit the Returns & Exchange section or contact our customer service team within 30 days for a replacement or refund.

If you need to change or cancel your order, contact us as soon as possible. We can make changes if the order hasn’t been processed yet.

Yes, we offer bulk purchasing options and discounts for orders. As well as hand-crafted bundles to save!